Supabets mobile sports betting review 

Our Supabets mobile review provides all the key information on one of South Africa’s best betting sites.

1. Background, Licensing & Reputation

• Supabets was founded in 2008 and is owned by Phumelela Gaming and Leisure. The business is headquartered in Johannesburg, South Africa.
• Supabets own an extensive retail estate with betting stores in Gauteng, Kwazulu-Natal, and Cape Town.
• They claim to have created the best sports betting platform around, with the best odds and fastest payouts. What is clear is they have a genuine focus on the customer- more on this later in the review.
• Supabets have limited brand partnerships and sponsorships but do sponsor some African boxing events.
• The extensive retail estate and clear investment in their digital products, coupled with the length of time the business has been operating in South Africa, gives us confidence this brand is here to stay.
• Supabets is licensed by the Mpumalanga Economic Regulator so you can be sure you are betting with a licensed operator.

2. Security

• Supabets is licensed by the Mpumalanga Economic Regulator and operates compliantly with the National Gambling Board of South Africa.
• The company complies with the Protection of Personal Information Act 4 of 2013 (POPIA). They commit to protecting the privacy rights of customers and set this out in a clear privacy policy.
• Supabets uses bank standard 128-bit SSL encryption to protect your personal and financial information.
• As with all licensed bookmakers in South Africa, Supabets require all customers to complete the FICA process to verify their identity. They have helpfully provided a series of ‘How To’ videos on the website to guide you through this and many other processes. Cool features like this support our rating that they are one of the best SA betting sites!

3. Payment Options

• Supabets offer a top-class payments product with a diverse range of deposit methods available. They are genuinely focussed on the South African market and so their payments are highly tailored to local customer needs.
• Where Supabets really excel is in their withdrawal facilities. There is an abundance of withdrawal methods available for customers to use: FNB or STB Ewallet, Cardless OTP, via 1ForYou Voucher or via EFT.
• All deposit methods are processed instantly. Withdrawals on average are processed between 12 and 24 hours.
• Accounts must be FICA verified before withdrawals can be processed, in line with licensing requirements.

4. Betting Options & Market Coverage

• The Supabets product has a classy colour scheme and finding markets is very easy.
• They offer over 1300+ sports markets with extensive football betting opportunities and a very slick live betting interface.
• Supabets offer great market coverage on less popular betting sports. Their online darts betting area, for example, has a wide range of darts betting odds which are not available with some other operators.
• The football markets are split out by competition to improve navigation and ensure the most popular betting opportunities are just one click away.

5. Betting Odds

• Supabets offer highly competitive odds, particularly on topflight football.
• The tennis odds we reviewed also compared favourable versus several notable competitors.
• There are many price boosts available, principally on specific football markets – these can give a further enhancement to the odds on offer.
• To add further value to customers, Supabets offer a weekly 10% refund on losses.

6. Bonuses and Promotions

• Supabets offer a wide range of bonuses and promotions on both sports and gaming products. The welcome bundle, which comprised of a R50 free bet plus up to R5000 in deposit bonuses, is without a doubt one of the best free bet bonuses available anywhere in South Africa.
• Existing players can also claim a whole range of promotions including bonus bets, betting free bets and price boosts.
• 10% weekly cashback is available on sports which is paid every Tuesday.
• For customers who like to place accumulator bets, the multi-bet bonus of up to 125% will certainly appeal. The bonus grows depending on how many picks in your betslip.
• Supabets also run quite a unique rugby betting promotion. Simply place a rugby bet of R20 or more between Monday and Thursday each week and your qualifying bet will go into a prize draw. 5 lucky players each week will receive R200 into their bonus wallets!

7. Mobile Compatibility

• The Supabets site can be accessed via mobile browser and is a simple betting product to use on the move.
• The Supabets app is only available on Android devices (not on iOS).
• The app is data free which keeps costs down!

8. Customer Support

• Supabets offer excellent customer support options with agents available 24/7 to deal with queries.
• The customer service team is multi-lingual so can deal with all customers quickly and easily.
• You can contact the team via the webform, live chat, phone email or in-app chat. They are very accessible and based on our experience, very well trained.

9. User Interface and User Experience

• The Supabets site and mobile product have a fresh design and are very usable. They incorporate some cool features as well as nice site navigation.
• We like the win ticker which publishes big winners on the website and shows the size of the win!
• The registration and onboarding processes are easy and there are video tutorials available for all key processes.
• There is no live streaming available, but the in-play product does have a nice game visualisation so you can track the action.

10. Responsible Gambling and Customer Protection

• Supabets advocate responsible gambling and provide a range of tools to help customers manage their play.
• They have various policies in place and have partnered with organisations like the National Responsible Gambling Programme to promote safer gambling and reduce the impact of problem gambling on communities.
• Supabets has adopted technology that monitors betting behaviour and trains staff to identify signs of problem gambling in clients.

Supabets is a professional operator with a real customer focus. Their African heritage means they really understand the customer and have tailored the betting product, payments, and service to the local market. The Supabets welcome bonus is a fantastic offer with a free R50 bonus bet and up to R5000 in deposit bonuses. Supabets is high on our list of top SA betting sites and top SA betting bonuses!